Privacy Policy

Last updated: 01/07/2025

Data Controller Information

This Software is provided by Raamwerk Apps VOF and is intended for use as is.

Data Controller: Raamwerk Apps VOF
Contact: info@raamwerk.co

Processing Purposes and Legal Basis

We process your personal data for the following purposes and legal bases under GDPR Article 6:

Service provision: Legal basis - Performance of contract (Art. 6(1)(b))
Communication: Legal basis - Legitimate interest (Art. 6(1)(f))
Legal compliance: Legal basis - Legal obligation (Art. 6(1)(c))
Analytics and improvement: Legal basis - Legitimate interest (Art. 6(1)(f))

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Correct inaccurate personal data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Where processing is based on consent

To exercise these rights, contact us at info@raamwerk.co. We will respond within one month.

Data Recipients and International Transfers

We may share your personal data with service providers for hosting, analytics, and communication services. Some of these providers may be located outside the European Economic Area (EEA).

For transfers to countries without an adequacy decision from the European Commission, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or certification schemes.

Legitimate Interests

Where we process data based on legitimate interests (Art. 6(1)(f)), our legitimate interests include:

• Improving our software and services
• Communicating with users about updates and support
• Ensuring security and preventing fraud
• Analytics to understand user behavior and preferences

We have conducted a balancing test and believe these interests do not override your fundamental rights and freedoms.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and purpose of processing.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Software.

If you choose to use our Software, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Software. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible within the Software unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Software, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.

Log Data

We want to inform you that whenever you use our Software, we collect data and information on your device called Log Data in case of an error. This Log Data may include information such as your device Internet Protocol IP address, device name, operating system version, the configuration of the app when utilizing our Software, the time and date of your use of the Software, and other statistics.

Cookies

This Software does not use “cookies” explicitly. However, you have the option to accept or refuse cookies from your device settings. If you choose to refuse cookies, some portions of this Software may not function properly.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Software; • To provide the Software on our behalf; • To perform Software-related services; or • To assist us in analyzing how our Software is used.

We want to inform users of this Software that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Software may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy (GDPR-K Compliance)

We recognize that children's personal data requires special protection under the General Data Protection Regulation (GDPR), particularly Article 8 regarding children's consent. Our Software does not knowingly collect personal information from children without appropriate parental consent.

For users in the European Union, the age of consent varies by member state (ranging from 13 to 16 years old). For users under the applicable age of consent in their jurisdiction, we require verifiable parental consent before collecting, using, or disclosing their personal information. In the United States, we follow COPPA guidelines for children under 13 years of age.

When parental consent is required, we make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility, taking into consideration available technology. Parents and guardians have the right to review, modify, or delete their child's personal information at any time.

If we discover that we have collected personal information from a child without proper parental consent, we will immediately delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 01/07/2025.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@raamwerk.co.